Tuesday, February 15, 2011
Where did the TV go?
So maybe this is a "you had to be there" story, but after making dinner, the wife and I wanted to sit around and watch TV while eating said dinner. Problem was, when we turned on our cable (we have U-verse; this is the first real problem we've ever had), the TV was getting no signal from the box. So, after mashing on the controller for 5 or 10 minutes, I finally gave up hope for the "super-easy" fix, and got up to manually reset the box (by unplugging it and plugging it back in - the "easy" fix). When the box reloaded, all we got was this orange screen that screamed "U-verse" at us. For 10 minutes. This finally prompted a call to AT&T's tech support. . .which we found out 10 minutes later was apparently the wrong number to call; if you have problems with your U-verse TV, you need to call this other 800 number. . . So, after 6 more minutes of listening to a recording tell us how important we are, we finally got to talk to a real live human being. After a little back-and-forth on our problem, she says, "do you know where the wireless router is? What lights are showing on it?" I get up to go check the wireless router, and immediately see the problem - my wife unplugged it while cleaning the office. Sorry, AT&T phone lady, we're morons and we'll just plug this back in and be on our merry way!!! Unfortunately, that was 20 minutes ago, and we're still waiting for the main cable box to initialize, so we can watch our recorded programs. We just can't watch *live* TV; we'd risk having to see commercials! (DVR revolutionized our lives; we never have to sit through commercials anymore!)